Artificial Intelligence and its impact on financial services were among the key topics at Nuevo Dinero 2026, an event that brought together industry leaders to explore the technologies and business models transforming the financial ecosystem.
Agentic AI: From Responding to Taking Action
Agentic AI played a prominent role in the discussions. The shift goes beyond assistants that simply respond to queries, moving toward agents capable of understanding a need and supporting more complete workflows: searching for alternatives, selecting options and even participating in the execution of a purchase or payment within the same interaction.
At the same time, the ability to interpret spending patterns, behaviors and needs in real time creates new opportunities to use data more intelligently and build increasingly relevant and personalized experiences.
Banks, Technology and New Business Models
Another key topic was the shift toward more modular business models, where financial institutions can also become infrastructure on which new players, products and services can be integrated.
This transformation brings new technological challenges for the financial and payments industry: more flexible architectures, greater integration capabilities and tools that make it possible to leverage data while maintaining security, trust and a strong focus on customer experience.
Andrea Fariño and Leonardo Pisani participated on behalf of Team Quality, joining the conversation around the trends and technologies reshaping the financial industry.
Summa Engine and Applied Artificial Intelligence
Many of these conversations are closely connected to the path we are already pursuing at Team Quality, incorporating new Artificial Intelligence capabilities into our solutions and services.
Through Summa Engine, we apply these capabilities to promotions, benefits and loyalty, enhancing personalization and helping determine the most appropriate benefit for each interaction.
We complement this with our Applied Artificial Intelligence capabilities, designed to transform processes, unlock greater value from data, generate new efficiencies and help organizations integrate AI into their operations and business models.
Turning Artificial Intelligence into Real-World Solutions
The transformation taking place across the industry goes far beyond adopting new technologies. It requires rethinking experiences, processes and business models based on the new possibilities enabled by data and Artificial Intelligence.
At Team Quality, we combine our experience in technology and payments with new AI capabilities to turn these opportunities into real-world solutions.
Discover Summa Engine and our Applied Artificial Intelligence capabilities, and learn how we can support the transformation of your business.