The Mastercard event gave us the opportunity to reconnect with partners and friends. This time, alongside Victor Berton, General Manager of Sistarbanc SRL, we reflected on a journey that began more than 15 years ago with Team Quality Corp.
Sistarbanc SRL, a company with over 40 years of experience in providing processing services, took on the challenge of migrating its legacy platform to a modern, flexible solution capable of meeting new growth and integration challenges for its issuers.
Infinitus Anywhere became the solution, as shared through a conversation with Leonardo Gaston Pisani, Business Development Director at Team Quality Corp:
LP: What were the main pain points that led you to undergo a technological migration process?
VB: We were operating with a 27-year-old system developed in RPG, which resulted in high maintenance costs and significant difficulty adapting quickly to the business changes required.
LP: Were there any other key factors in choosing Team Quality?
VB: Their deep knowledge of the business, ongoing support, the expertise of their team, and their collaborative spirit were critical from the start in addressing the issues we faced.
LP: How was the integration process with your ecosystem?
VB: Like any process, it wasn’t easy, though there were no major setbacks. Thanks to the customizable platform and a dedicated team, we successfully integrated with our own switches, Visa, and Mastercard directly, as well as with other platforms, without any issues.
LP: There are many types of migration strategies. In your case, did you use a gradual process by issuer?
VB: Exactly. We implemented the migration by settlement cycles, meeting both expectations and the established timelines. Proactivity was key and is a notable aspect of the relationship that our companies have developed over the years.
LP: Market changes are continuous. How are you currently managing them?
VB: The platform undergoes continuous iteration, and thanks to direct communication with the teams, response times are optimal. We are very satisfied with how we are operating today.
These insights motivate us to continue evolving and working even harder to exceed our clients’ expectations.
Thank you, Sistarbanc SRL, for being a strategic partner in this journey of technological transformation!