Quality Policy
Team Quality Argentina is committed to::
Planning and managing quality control processes in the provision of services related to the design and development of software solutions, testing, implementation and application support, and customer assistance for the banking, credit, financial, and retail sectors. We monitor these processes and continuously improve them in order to fully meet the expectations of our national and international clients, demonstrating high standards of Quality, Security, Performance, and Reliability.
Working to ensure that the products and services delivered meet our clients’ expectations, supported by skilled professionals with strong business expertise and technological knowledge, striving for excellence and continuous service quality improvement.
Ensuring the active participation of our team members in achieving objectives and defining strategies through clear and fluid two-way communication.
Strengthening a strong customer-oriented approach that guarantees optimal levels of satisfaction with our services by:
- Exceeding customer expectations
- Increasing the value of the services provided
- Leveraging advantages based on identified needs
- Clearly understanding each client’s requirements through active listening
- Addressing client needs from the very first contact
- Allocating the necessary resources to ensure both project effectiveness and efficiency
Operating with strong commercial transparency and a philosophy focused on building long-term business relationships with clients and partners that create mutual benefit.
Working under a continuous improvement framework through the implementation and maintenance of a Quality Management System based on ISO 9001:2015.
José Luis Amado Adip
President